felix.S&G LABORATORIES / PORTFOLIO SHOWCASEExplore demo ↗

MEET FELIX ASSIST

Better support.
Built on every
conversation.

Meet Felix, a conversational support assistant. Explore the voice experience and see how a caller’s question becomes the next great answer.

Sample workspace ready. Live voice connection pending.

THE SUPPORT LOOP

Good conversations.
Even better next steps.

A hands-on look at a support operations concept, using a fictional team at Northstar Studio.

01

Listen & understand

Explore sample calls, read transcripts, and see what was resolved or needed a human.

02

Find the missing answer

Turn a recurring question into a clear knowledge gap, ready for review.

03

Make knowledge useful

Review a sample article and publish it inside the demo. Reset and try again.

A LITTLE CURIOSITY GOES A LONG WAY

Take Felix for a spin.

Enter the sample workspace ↗

Browse six fictional calls and try the knowledge review flow.
No live calls, external services, or real customer records.